Shipping Policy
Thank you for shopping with KitchHouse. This Shipping Policy outlines our order processing times, shipping methods, delivery estimates, and other important information regarding the shipment of orders within the United States.
Order Processing
Orders are typically processed within 1–3 business days (Monday through Friday, excluding holidays).
After your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. Tracking updates may take up to 24–48 hours to appear within the carrier's system.
During peak shopping periods, holidays, or promotional events, processing times may be slightly extended.
Shipping Rates
Standard shipping rates are calculated and displayed during checkout.
If free shipping promotions are available, they will be clearly indicated on the website and applied automatically when eligible.
Estimated Delivery Times
After processing, most orders are delivered within 7–12 business days within the United States.
Delivery times are estimates and may vary depending on destination, weather conditions, carrier delays, holidays, or other circumstances beyond our control.
Some remote locations, military addresses, or PO Box destinations may require additional transit time.
Shipping Locations
KitchHouse currently ships only within the United States.
We do not currently offer international shipping.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number and shipment details.
If you do not receive tracking information within a reasonable period after placing your order, please contact our support team.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. While we will make every reasonable effort to assist, we cannot guarantee modifications once an order has entered the fulfillment process.
Delivery Delays
While we work closely with trusted shipping carriers, delivery dates cannot be guaranteed. Unexpected delays caused by weather conditions, carrier operations, holidays, or other external factors may occasionally occur.
Contact Information
If you have any questions regarding your shipment, please contact us:
Email: support@kitchhouse.com
Phone: +1 (201) 844-9967
Business Address:
20 Haypress Rd, Suite 313
Cranbury, NJ 08512
United States